1.0Nelson Traininghttps://nelsontraining.co.uk/wordpressrich600338<blockquote class="wp-embedded-content" data-secret="2oxwWuNj6A"><a href="https://nelsontraining.co.uk/wordpress/dealing-angry-customer/">Dealing With An Angry Customer</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://nelsontraining.co.uk/wordpress/dealing-angry-customer/embed/#?secret=2oxwWuNj6A" width="600" height="338" title="“Dealing With An Angry Customer” — Nelson Training" data-secret="2oxwWuNj6A" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://nelsontraining.co.uk/wordpress/wp-includes/js/wp-embed.min.js /* ]]> */ </script> https://i0.wp.com/nelsontraining.co.uk/wordpress/wp-content/uploads/2014/01/Effects-of-complaints-on-staff.jpg?fit=680%2C300&ssl=1680300Angry Customers And The Consequences For Your Staff Unfortunately at some point in our working lives we will all have to deal with an angry customer. Regardless of where the blame lies or the scale of the problem at hand, this can be an unpleasant experience for both employee and […]