{"id":840,"date":"2014-04-14T18:32:31","date_gmt":"2014-04-14T18:32:31","guid":{"rendered":"http:\/\/nelsontraining.co.uk\/?page_id=840"},"modified":"2018-03-30T13:17:33","modified_gmt":"2018-03-30T13:17:33","slug":"cost-saving-case-studies","status":"publish","type":"page","link":"https:\/\/nelsontraining.co.uk\/wordpress\/cost-saving-case-studies\/","title":{"rendered":"Cost saving case studies"},"content":{"rendered":"<h2>For Hard Hitting Results in Record Time<\/h2>\n<p>Nelson Training understand how critical customer service training is to frontline staff. These case studies demonstrate how Nelson Training&#8217;s drama based training really works.<\/p>\n<p>All business and organisation stakeholders have a duty to their staff and to the public they serve to ensure staff members are ready, prepared and confident in dealing with just about any type of customer contact.<\/p>\n<p><a title=\"Customer Service Training Case Study\" href=\"https:\/\/nelsontraining.co.uk\/wordpress\/complaint-handling-case-study\/\">Customer Service Training Case Study<\/a>\u00a01<\/p>\n<p><a title=\"Customer Service Case Study Nelson Training\" href=\"https:\/\/nelsontraining.co.uk\/wordpress\/training-case-study-customer-service-delivery\/\">Customer Service Training Case Study <\/a>2<\/p>\n<h2>Customer Service Training Insight<\/h2>\n<p><a title=\"Customer Service Training Insight\" href=\"https:\/\/nelsontraining.co.uk\/wordpress\/dealing-angry-customer\/\">The real cost of dealing with an angry customer<\/a><\/p>\n<p><a title=\"The cost of bad customer service\" href=\"https:\/\/nelsontraining.co.uk\/wordpress\/the-real-cost-of-bad-customer-service\/\">Find out how much bad customer service may be costing you. It&#8217;s frightening.<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For Hard Hitting Results in Record Time Nelson Training understand how critical customer service training is to frontline staff. These case studies demonstrate how Nelson Training&#8217;s drama based training really works. All business and organisation stakeholders have a duty to their staff and to the public they serve to ensure [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-840","page","type-page","status-publish","hentry"],"mb":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service Training Specialists | Nelson Training<\/title>\n<meta name=\"description\" content=\"Customer Service Training Specialists. For Hard Hitting Results in Record Time . 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