Choosing the best business actors Why use professional business actors at work? Professional business actors can often be hired to assist organisations with role playing and fictional scenarios during their training programmes, recruitment days or formal presentations. The main advantage of using trained business actors or professional corporate role-players over company employees is that a professional […]
Training Tips
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How to Get Better Value Training
You Can Get Better Value Training And Here’s How Top Ten Tips plus an extra one (!) for getting better value from your suppliers and cutting the costs of training! 1. Remember that you ‘get what you pay for’! Training companies can only stay in business if they charge a realistic cost. Whilst it is […]
Turn Complaints into Sales. Now.
Six Top Tips: Turn Complaints into Sales! 1 Get in first…! Ask your customers…get regular feedback…Just because customers are not complaining, it doesn’t mean to say that they are happy! Ask your customers what they think….you may be surprised! 2 Apologise immediately. Make it heartfelt. Apologise sincerely. Even if it’s not your fault, or […]
How to Interview Essential Tips
Recruitment and selection interview essential tips – for interviewers 1. You must makes notes of the questions you intend to ask – have a structured interview plan otherwise you’ll forget. 2. Decide the essential things you need to learn and prepare questions to probe them. 3. Plan the environment – privacy, no interruptions, ensure the […]