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Interactive Drama Based Training

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How to Choose Business Actors

December 7, 2015 By Viv Nelson

Choosing the best business actors Why use professional business actors at work? Professional business actors can often be hired to assist organisations with role playing and fictional scenarios during their training programmes, recruitment days or formal presentations. The main advantage of using trained business actors or professional corporate role-players over company employees is that a professional […]

Filed Under: Training Tips Tagged With: business actors, corporate actors, role-play actors

How to Get Better Value Training

May 20, 2015 By Viv Nelson

You Can Get Better Value Training And Here’s How Top Ten Tips plus an extra one (!) for getting better value from your suppliers and cutting the costs of training! 1. Remember that you ‘get what you pay for’! Training companies can only stay in business if they charge a realistic cost. Whilst it is […]

Filed Under: Training Tips

Turn Complaints into Sales. Now.

September 28, 2014 By Viv Nelson

Six Top Tips: Turn Complaints into Sales!   1 Get in first…! Ask your customers…get regular feedback…Just because customers are not complaining, it doesn’t mean to say that they are happy! Ask your customers what they think….you may be surprised! 2 Apologise immediately. Make it heartfelt. Apologise sincerely. Even if it’s not your fault, or […]

Filed Under: Training Tips

How to Interview Essential Tips

September 15, 2014 By Viv Nelson

Recruitment and selection interview essential tips – for interviewers 1. You must makes notes of the questions you intend to ask – have a structured interview plan otherwise you’ll forget. 2. Decide the essential things you need to learn and prepare questions to probe them. 3. Plan the environment – privacy, no interruptions, ensure the […]

Filed Under: Training Tips

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      • Training Case Study: Customer Service Delivery
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      • Reducing absence and improving performance in the NHS
      • Bullying and harassment training: using interactive drama face-to-face or over MS Teams
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Nelson Training Limited

3 Drake Street, Welland, Malvern, WR13 6LP, UK

viv@nelsontraining.co.uk

Tel: 01684 311287
Outside UK
Tel: +44 1684 311287

 

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