• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Nelson Training

  • Home
  • Diversity
  • Dignity at work
  • NHS Courses
  • Councils courses
    • Council staff training
    • Council members training
  • Other Training
    • Customer Service
      • Cost saving case studies
      • Training Case Study: Customer Service Delivery
      • Training Case Study: Complaint Handling
    • Handling Conflict
    • Performance Management
    • Absence Management
    • Presentation Skills & Public Speaking
    • Training Videos
    • Business Actor Hire
      • Role-Play Actors
    • Articles
      • Reducing absence and improving performance in the NHS
      • Bullying and harassment training: using interactive drama face-to-face or over MS Teams
  • Contact

Header Right

Performance Management

You are here: Home / Performance Management

Performance Management Training

A typical performance management /performance coaching programme

The programme will be tailored to suit your specific needs

• Identify the key skills and qualities needed for an effective supervisor/team leader

• Motivate their staff in a variety of ways

• Identify where performance in team members needs developing

• Identify common supervisory problems/situations and be able to identify options for managing them

• Highlight the common causes of underperformance

• Give feedback to team members in a constructive and motivating manner

• Choose and use a variety of tools and techniques to improve performance

• Distinguish between assertive, passive, and aggressive behaviour

• Reflect upon and use ‘core’ interpersonal skills more effectively

• Monitor absence and carry out an effective return to work interview

• Identify opportunities to coach their staff and use effective coaching methods (such as active listening, questioning techniques, body language, and voice tone)

• Boost their own self confidence and self esteem and that of their staff

• Use a ‘Learning Conversation’ to improve performance

• Disarm anger if things get heated

• Increase their own personal effectiveness using a variety of influencing techniques

• Make every contact with their staff a ‘quality’ one which enhances relationships and improves the working climate

• Construct their own improvement plan for future review

Contact Nelson Training Today

Primary Sidebar

Search our site

Recent Posts

  • User Guided Video for Bullying & Harassment
  • Using Qualitative Data for Training Needs Analysis
  • Interactive drama-based training over Zoom or Teams
  • Dignity at Work training using Mentimeter, Zoom or Teams
  • Bullying and harassment training: using interactive drama face-to-face or over MS Teams

Connect With Us

Nelson Training Ltd
3 Drake Street
Welland, Malvern, WR13 6LP, UK

Tel: 01684 311287
Outside UK: +44 1684 311287
Email: viv@nelsontraining.co.uk

Our social network sites

  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Customer Feedback

"The training programme has given real weight to delivering a cultural change not just inside the organisation but also with our partners and has therefore exceeded our expectations as the results speak for themselves. It has driven forward a clear message around expectations and quality standards.”

Alison Parker, Complaints & FOI Manager, South Gloucestershire Council

Site Navigation

  • Home
  • Diversity
  • Dignity at work
  • NHS Courses
  • Councils courses
    • Council staff training
    • Council members training
  • Other Training
    • Customer Service
      • Cost saving case studies
      • Training Case Study: Customer Service Delivery
      • Training Case Study: Complaint Handling
    • Handling Conflict
    • Performance Management
    • Absence Management
    • Presentation Skills & Public Speaking
    • Training Videos
    • Business Actor Hire
      • Role-Play Actors
    • Articles
      • Reducing absence and improving performance in the NHS
      • Bullying and harassment training: using interactive drama face-to-face or over MS Teams
  • Contact

Footer

Nelson Training Limited

3 Drake Street, Welland, Malvern, WR13 6LP, UK

viv@nelsontraining.co.uk

Tel: 01684 311287
Outside UK
Tel: +44 1684 311287

 

Copyright © 2022 · Milton on Genesis Framework · WordPress · Log in