Training Tips

Interview Checklist

Recruitment and selection interviewing checklist

Recruitment and selection interviewing checklist Definition Recruitment and selection interviewing assesses (or partly assesses, in conjunction with other methods) an individual’s suitability for a job either inside or outside their current organisation. 1. Narrow the search Interviewing is a fairly late step in the recruitment process, and follows the drawing […]

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attendance graph

10 Ways to Minimise Absence

Minimising Absence Top Tips Because absence costs your organisation money 1       Make Attendance a business or team priority Get commitment from the top.  Understand what absence means in context for your organisation and services. Do you know what absence costs, what impact it has on your services?  To your customers?   […]

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elearning customer service nelson training

How to maximise the value of e-learning

 Top tips to maximise the value of e-learning   1 Don’t just put your PowerPoints into an e-learning package. They probably weren’t very interesting before and they won’t be any more interesting on-line   2 Use the full potential that electronic media allow to add variety. Use video, quizzes, documents, […]

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complaining customers

Interactive Training IS More Effective

The Case for Interactive, Drama Based Training Whether you’re introducing new policies and procedures or addressing a recurring issue within your workforce, as a business or organisation stakeholder  you will likely have to conduct training sessions at some point in your career. Here at Nelson Training we assist businesses with […]

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