Recent changes to policing guidance indicate a move away from routinely recording non-crime hate incidents (NCHIs), with greater emphasis placed on incidents involving a clear risk of harm. While the policy is framed in terms of proportionality and the protection of lawful expression, it has broader implications beyond policing. For […]

In a recent Times employment tribunal report, a worker was awarded £12,000 after her manager dismissed her request for a quiet “breakout area” by telling her to “stop thinking outside the box” and “get back in your box.” The claimant, who is dyslexic and neurodivergent, said this seemingly innocuous phrase […]

When does a casual remark about age cross the line into unlawful discrimination? And where, legally speaking, does that line actually sit? Recent tribunal decisions suggest the answer is far less straightforward than many of us might assume. Age is a protected characteristic under the UK’s Equality Act 2010, meaning […]

In a climate of tight budgets and strong interest in digital delivery, it’s tempting to assume that e-learning is always the most cost-effective way to develop soft skills. After all, e-learning’s lower per-seat delivery cost and scalability are hard to beat on the surface. But when the goal of training […]