Top Nine Tips for hiring business actors Use these tips to ensure success 1 Identify your gender and (rough) age range for the work 2 Identify the learning outcomes that you want if the business actors are to help you with training. If the actors are for training experienced role players will work better if […]
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Turn Complaints into Sales. Now.
Six Top Tips: Turn Complaints into Sales! 1 Get in first…! Ask your customers…get regular feedback…Just because customers are not complaining, it doesn’t mean to say that they are happy! Ask your customers what they think….you may be surprised! 2 Apologise immediately. Make it heartfelt. Apologise sincerely. Even if it’s not your fault, or […]
How to Interview Essential Tips
Recruitment and selection interview essential tips – for interviewers 1. You must makes notes of the questions you intend to ask – have a structured interview plan otherwise you’ll forget. 2. Decide the essential things you need to learn and prepare questions to probe them. 3. Plan the environment – privacy, no interruptions, ensure the […]
Recruitment and selection interviewing checklist
Recruitment and selection interviewing checklist Definition Recruitment and selection interviewing assesses (or partly assesses, in conjunction with other methods) an individual’s suitability for a job either inside or outside their current organisation. 1. Narrow the search Interviewing is a fairly late step in the recruitment process, and follows the drawing up of a job description, […]